Transcript

Join Julia Schonert, instructor at WSU’s Carson College of Business and senior organizational development consultant, to learn the simple principles expert communicators use to improve communication through regular feedback. With the skills you gain from this live webinar, you’ll never have to avoid telling someone “the truth” again. During the webinar, learn what feedback is, how to receive it, how to give feedback to superiors, peers and direct reports, and how to reduce defensiveness. You’ll also learn a few strategic phrases to get you started.

Presenter Name: Julia Schonert
Date Recorded: March 28, 2018
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